Please note that your reservation is not guaranteed until you have received confirmation of your reservation from Apartamentos Boutique Santa María 12.
We accept payments in cash or credit and debit cards (Visa and Mastercard).
The payment includes the rent of the studio or apartment, clean, furnished, with bed linen and bathroom for all guests, electricity, water, internet wifi and TV and the common area.
Please send an email to firstname.lastname@example.org if you want to change the dates of your reservation. We only accept changes received by email. for your security.
Any change of dates depends on the availability of the reserved apartment.
Depending on your rate it will be free if you cancel with 10 in advance. On the contrary, a charge could be made as a penalty.
If you have non- refoundable rate, it will be proceed the payment, 24 hours after you made the reservation.
Schedule: 16:00 - 21:00 hours.
We will contact you via email to give them the necessary information to arrive without problems, and to ask you your arrival time as much as possible. If you do not know it, you can notify us 30 minutes before your arrival, through our mobile phone, Whatsapp or email.
Check-in begins at 4 pm, but we allow you to arrive earlier, although your apartment may not be ready upon arrival. If you want to check in after the time we have set (16:00 - 21:00 hours) there is no problem, but please contact us to explain you the procedure.
You will receive a copy of every keys needed to access the studio or apartment.
Only those guests included in the reservation will have the right to stay in the apartment.
You must bring a copy of the identity card or passport of the guests of the apartment. The person who made the reservation, will sign a document upon arrival that includes the dates, price and conditions of your reservation. This person will be responsible for the apartment during the reserved period.
The presence of an adult (over 18 years old) during the reserved period is compulsory.
If any of the rules indicated is not respected, "Apartamentos Boutique Santa María 12" reserves the right to expel guests and their companions from the apartment, losing the client entitled to any compensation.
Our cleaning team makes sure that everything is clean and ready for you in your arrive. Guests have not to clean the apartments, we take care of them. If you need us, do not hesitate to call.
In stays of long duration a cleaning will be done every 3 days approximately.